Returns

At tomstshirtcabin.com, we offer a no quibble 30 day returns policy.
You can return any unused item (excluding underwear) to us within 30 days for a full refund.

Our goal is 100% customer satisfaction. If you don't like a product or it is the wrong size, send it back to us for a refund. You are entitled to return the goods within 30 days from delivery date, assuming the goods are unused, undamaged, not smelling of cooking or tobacco, covered in pet hairs and must be in original condition and in the original packaging.

In addition, if you receive items which are faulty or not as described we will refund you in full, including your original delivery charge and return postage as long as it does not cost more than rates published at interparcel.com (or we will pay for a collection from you). However, if a product is simply unwanted we are not able to refund you for the cost of returning unwanted items to us.

To process your return, just return the order with details of your request (refund/exchange) to Returns Department. Tomscabin, 3 Towergate Business Centre, Combe Lane, WORMLEY,  Surrey. GU8 5SZ United Kingdom with a copy of your original packing note. You would be surprised how many come back with no paperwork at all!

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